Digital Solutions

Digital transformation drives efficiency in all areas of our customers' businesses. From customer acquisition and on-boarding through self-care and customer-care to usage, billing and payment, our Digital Solutions provide the processes and services for highly efficient business operation.

Identification

Driven by regulation, data integrity or automation requirements the formal identification of customers against their ID documents is often a mandatory step during the customer onboarding or a sales process.

Payment

Focussing on changing customers' needs our payment gateway provides a wide range of payment methods for service providers and retailers. Embedded support for reconciliation processes, charge-back handling and risk management ensures efficiency.

E-Commerce

Successful e-commerce requires efficient and scalable solutions, which can be customized in line with your business. mvneco offers the whole scope from standalone opensource systems up to highly integrated SAP CX (Hybris) systems.

Retail & POS

mvneco also offers Point of Sale (POS) solutions to retailers. By operating portal applications mvneco extends available product range at the POS and so enables retailers to directly sell digital and physical goods on demand to their customers.

BSS / CRM

Our BSS/CRM can be used to operate and manage fixed or mobile telecom service providers, energy utilities as well as any other large business customer processes and services. The solution is provided as a managed service and can also be fully hosted by mvneco.

Telecom

Through several longterm partnerships and in-house innovation, mvneco can offer Telecom solutions to service providers and enterprises. All of these customizable products can be used standalone or integrated with other mvneco digital services.

Services

mvneco provides a range of professional services to its customers to support them with the design, build, operation and management of their digital transformation solutions.

Managed Services

With our Managed Services our customers can focus on managing their core businesses. This means mvneco manages the underlying business processes and systems as part of a service. Our Managed Services are built from our team's experience and background in implementing and managing services.

System Integration

System integration is a key strength of mvneco. Our Digital Solutions are usually integrated with our customer's infrastructure, and with third-party service providers and partners. mvneco also take responsibility for end to end system integration of systems.

Software Development

mvneco develops software for its Digital Solutions and also as part of custom developments and consulting engagements for our customers. Software is developed for front end and back end servers and mobile applications (Android and iOS).

Consultancy Services

mvneco offers Consultancy Services as part of a solution or on a standalone basis. Our consultants bring with them experience of designing, building, integrating and operating both infrastructure and processes in digital transformation projects including SAP CX, BSS/CRM, identification services and other areas.

Project Management

For customers requiring project management of their Digital Transformation and related projects, mvneco can provide teams to manage a customer engagement as a project. The team would typically include project managers, subject experts and technical leads as well as other project resources such as test teams.