Digital transformation drives efficiency in all areas of our customers' businesses. From customer acquisition and on-boarding through self-care and customer-care to usage, billing and payment, our Digital Solutions provide the processes and services for highly efficient business operation.
Driven by regulation, data integrity or automation requirements the formal identification of customers against their ID documents is often a mandatory step during the customer onboarding or a sales process.
Focussing on changing customers' needs our payment gateway provides a wide range of payment methods for service providers and retailers. Embedded support for reconciliation processes, charge-back handling and risk management ensures efficiency.
Successful e-commerce requires efficient and scalable solutions, which can be customized in line with your business. mvneco offers the whole scope from standalone opensource systems up to highly integrated SAP CX (Hybris) systems.
Retail & POS
mvneco also offers Point of Sale (POS) solutions to retailers. By operating portal applications mvneco extends available product range at the POS and so enables retailers to directly sell digital and physical goods on demand to their customers.
BSS / CRM
Our BSS/CRM can be used to operate and manage fixed or mobile telecom service providers, energy utilities as well as any other large business customer processes and services. The solution is provided as a managed service and can also be fully hosted by mvneco.
Through several longterm partnerships and in-house innovation, mvneco can offer Telecom solutions to service providers and enterprises. All of these customizable products can be used standalone or integrated with other mvneco digital services.