mvneco provides a range of professional services to its customers to support them with the design, build, operation and management of their digital transformation solutions.
With our Managed Services our customers can focus on their core businesses. This means that mvneco manages the underlying technical business processes and systems. Our Managed Services are built from our team's experience and background in implementing and managing services at mobile operators and service providers.
We tailor our Managed Services to suit each customer. The services are agreed and described in the customer's managed service catalogue. As required, mvneco can build and host infrastructure and servers in customer or mvneco data centers or on the cloud.
As part of the Managed Services offer we operate a 24/7 Service Desk to cover normal operations and also manage critical incidents. Our Service Desk uses a trouble ticketing system which is usually integrated with any third-party service providers and access or integration provided to the customer to review.
Our Managed Services are a truly cost effective means to meet your service level requirements and expectations.
System integration is a key to mvneco. Our Digital Solutions are usually integrated with our customer's infrastructure, and with third-party service providers and partners. mvneco also take responsibility for end to end system integration of systems including third- party systems and processes as well mvneco systems.
Deployments frequently also require software development as well as system configuration to integrate.
mvneco develops software for its Digital Solutions and also as part of custom developments and consulting engagements for our customers. Software is developed for front end and back end servers and mobile applications (Android and iOS). Both waterfall and agile developments methodologies are applied depending upon the project and customer.
mvneco develop using a range of programming languages and databases, and have long established development tool-chains and utilities.
mvneco offers Consultancy Services as part of an overall solution or on a standalone basis. Our consultants bring with them extensive experience of designing, building, integrating and operating both infrastructure and processes in digital transformation projects including SAP CX, BSS, CRM, identification services and other areas.
Our consultants always look for optimal solutions to match to the client needs, and at the same time ensure that best practice is followed.
Our customers engage our consultants in an advisory capacity usually at the start of a project or in early stage business planning. In this way we work with our customers to avoid costly pitfalls commonly encountered in new ventures. We help ensure that the right people, processes and technology are put in place for their business and not simply selected from a blueprint. To varying extents each customer business is unique, and therefore the advice should be too.
mvneco consultants also have valuable expertise when it comes to migration. We have successfully managed projects involving migration of customer and business data from existing infrastructure and processes to target systems. We have designed complex migration scenarios involving the millions of active customers, with minimal or zero service interruptions.
For cases where customers require project management of their Digital Transformation and related projects, mvneco can provide Project Management teams to manage a customer engagement as a project. The team would typically include project managers, subject experts and technical leads as well as other project resources such as test teams.
The projects could involve the management of third-parties as well as customer and mvneco teams and sub- projects.